FAQ’s

How secure is my payment and personal information?

At Neidra, your security while shopping with us is a priority. We take all responsible measures to ensure a secure online purchasing environment, so that your personal and payment details are always safe.

What is Neidra’s Privacy Policy?

In order to place an order with us we do require your personal details. You can rest assure that your details are safe with us and are only used to deliver the services you have requested. We do communicate with our customers with a monthly newsletter, but please feel free to unsubscribe to any of our communication should you no longer wish to hear from us. You can update your details at any time through My Account.

What payment methods are accepted?

We use the secure online payment system Stripe where all major credit cards are accepted.

What currency do you use?

All orders are placed in Australian dollars.

Who do I contact if there is a problem with my order?

Please email us at customer service deb-neidra@live.com.au  and we will respond within 24 business hours.

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